Update from Isle of Wight council

Hi everyone,

Please see below for some updates we are sharing with residents.

Please let me know if you need more information or have any feedback.

Many thanks,



Residents can apply now if their home or business was flooded as a result of Storm Babet, 19 to 25 October.


Was your home or business directly affected by recent flooding? Apply now for financial support on our website if you were affected by flooding as a result of Storm Babet between 19 and 25 October 2023.

Please send us as much information as possible. You can upload supporting evidence like photographs of the damage when you apply. We may also need to visit your property.

Do you need help with your application? Please email or call 01983 823111.

If you would like to apply face to face, The Ryde Help Centre in Ryde Library is open today, Wednesday 15 November from 10.30am to 7pm to help people fill out their applications. The help centre will be closed between 2.30 and 3.30pm.

You can make an appointment to meet someone at the Newport Help Centre by calling 01983 823111.

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Do you have residents who would like to pay less for reliable broadband?

The government has been working with companies to offer cheaper reliable broadband and mobile phone packages. These deals are available to people claiming Universal Credit, Pension Credit and some other benefits.Some deals are as low as £10 per month, so a simple switch could save you £202 a year against the average yearly cost of broadband.

Find out if you or someone you know could be eligible to switch to low-cost broadband or phone services.

Christmas Holiday activities and food scheme

Do you know someone eligible for free school meals?The Holiday Activities and Food (HAF) scheme is back during the Christmas holidays. The programme provides activities and meals for young people eligible for benefits related free school meals during the holidays.Activities on offer (with a couple more to be added) include:

  • horse-riding
  • tennis
  • football
  • creative play
  • arts and crafts
  • swimming
  • day trips
  • personal development skills (for secondary school pupils)

Every programme offers a free nutritious meal and snacks each day.Free places are available for children who receive benefits-related free school meals. Some places are also available for other vulnerable families.

Get all the details about the Holiday Activities and Food scheme

Free mutual exchange event for social housing tenants who rent on an assured tenancy basis. Please share.Is your home too big or too small?Come along to our Island HomeFinder free mutual exchange event, where we can start to help you find a home that meets your needs.

Wednesday 29 NovemberDrop-in sessions between 10am and 2pmLord Louis Library, 44 Orchard Street, Newport PO30 1LL

Register your interest by emailing: or call 01983 823040.

Cost of Living support

Use our cost of living web pages to see what’s available near you. You can also call us on 01983 823134.

Contact Citizens Advice Isle of Wight on 0800 144 88 48 or Their advice is free, confidential and independent. They can help with debt, benefits, legal advice and much more.

Contact The Footprint Trust for free advice or call them 01983 822282.

Use the connect4communities website to see what other support is available in your area.

The government Help for Households website has information about help with childcare costs, benefits and many other schemes.

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Community pantries and larders are free to join

  • Community pantries are free to join.
  • Anyone can use them to top up their weekly shop – you don’t need to be on benefits.
  • Join a pantry and for £5 a week, receive over £15 worth of food.
  • You don’t need a referral, contact your nearest pantry directly to join.

East Cowes Community PantryCommunity Spirited, Vectis Road, East Cowes, PO32 6HN01983 296592Opening hours:Tuesday, 1:30pm to 3:30pmWednesday and Thursday, 10:30am to 12:30pm

Ventnor Community Pantry Baby Box, Victoria Street, Ventnor, PO38 1EJ07961 959003Opening hours:Tuesday 3pm to 6pmSaturday 11am to 2pm

Ryde Community Pantry

Oakfield CE Primary School, Appley Road, Ryde, PO33 1NE01983 563732Opening hours:Monday, Wednesday and Friday3.00pm to 4.30pm

Newport Community Pantry

The Pyle Street Pantry, 98 Pyle Street, Newport, PO30 1UHpylestpantry@gmail.comOpening hours:Wednesday 11am to 1pm and 5pm to 7pm

Pan Community Larder for East Newport residentsDownside Community Centre, Furrlongs, Newport, PO30 2AX.01983 248170Opening hours:Tuesday and Friday 12pm to 2pm

Find out more about getting hold of affordable food on our websiteShare this Facebook post or Tweet

Find a Warm Welcome Space

There’s a great network of Warm Welcome Spaces across the Island. These friendly spaces are run by the community for the community.

In a Warm Welcome Space you might find support and advice, tea and coffee, other refreshments, games, crafts and you’ll always find a friendly face and someone to chat to.

There’s a list of Warm Welcome Spaces on our website.

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Funding opportunities


These are from Community Action IW’s e-newsletter. It’s worth signing up for as it has a good round up of funding opportunities available.


Funding for Projects Connecting People and Communities to Heritage

Grants of between £3,000 and £10,000 are available to not-for-profit organisations and private owners of heritage across the UK for projects connecting people and communities to the national, regional and local heritage of the UK.


New Fund to Get Girls Active through Music and Movement

Nike, in partnership with Spotify, has launched a fund that encourages teenage girls to get active and improve their mental well-being through music and movement.

The Make Moves Fund will provide £20,000 grants to UK-based creative community organisations for innovative programmes that use music and movement to encourage the least active girls to exercise in ways they enjoy.Austin Pilkington Grants

The Austin and Hope Pilkington Trust has announced its new funding themes for 2024. The Trust awards grants to UK registered charities that are working to support those in society who face the greatest challenges and whose opportunities are most limited.

In 2024, the focus is on: · Rounds 1 & 2: Disability – projects that support and improve employment and training for disabled people· Rounds 3 & 4: Food Poverty – projects that focus on providing nutritious meals, food education, cooking skills, and eliminating food waste

Round one will open for applications on the 1st February 2024.

Funding to Support Arts, Library and Museum Projects

Grants of up to £100,000 are available to support arts, library and museum projects.

The funding is being made available through the National Lottery Project Grants programme, which aims to support thousands of individual artists, community and cultural organisations to create and sustain quality work and help people across England to engage with arts and culture.

Next week is Safeguarding Adults Week

We all have the right to live safely, free from abuse, harm and neglect.Safeguarding is the responsibility of all of us, whether at work, within an organisation or as part of the wider community.This Safeguarding Adults Week 20 to 24 November, please think about how you can play your part in safeguarding.

Get more information about Safeguarding Adults Week

Lights of Love Friday 1 December 2023 at 6.30pm

Everyone is welcome to join us at the Isle Of Wight Crematorium annual celebration service Lights of Love.

Lights of Love is an evening to remember those we’ve lost, and to light a candle in their memory. Everyone is welcome. Soft drinks, mulled wine and mince pies will be provided after our service. Please join us in this time to reflect. For more information contact Bereavement Services on 01983 823310. Lights of love takes place at Isle of Wight Crematorium, Station Lane, Whippingham, East Cowes PO32 6NJ.Any donations taken will go to Mountbatten.

Find out if you’re Weather Ready

Are you prepared for severe winter weather? From keeping yourself and your family well to taking care of your home and staying safe while out and about, the Met Office advice pages provide guidance on how to be prepared this winter.

Find out more about being Weather Ready

Abi Fox, Public Health and Community communications lead,Communications and Engagement Team, Isle of Wight Council, Floor Five, County Hall, Newport, Isle of Wight PO30 1UD



Get support with the cost of living on the Isle of Wight Council website